Le 10 migliori alternative a Zoho CRM recensite nel 2026

Salesflare is a CRM built for small and medium-sized B2B businesses that want a clear, organized way to manage sales. It helps your team keep track of leads and customer relationships without needing extra effort to update information manually.

Why it's a good Zoho CRM alternative: I picked Salesflare because it removes the need for manual updates by automatically capturing data from emails, calendars, and social sources to keep your pipeline accurate. Its relationship intelligence reveals network connections for warm introductions, while automated reminders ensure no follow-up is missed. Together, these features help your team maintain stronger relationships and close deals more consistently, making Salesflare a more focused choice than Zoho.

Standout features & integrations:

Features include visual sales pipelines that let you drag and drop leads across stages for a clear view of progress, automated email sequences that keep prospects engaged until you connect with them, and a lead finder that helps you identify and qualify new business opportunities without juggling multiple tools.

Integrations include Better Proposals, Emailable, Leadinfo, StoryChief, Intercom, MailChimp, QuickBooks Online, Slack, Typeform, Google Contacts, Bubble, SyncPenguin, and Voxloud.

Less Annoying CRM provides a simpler CRM solution for small businesses. It excels in ease of use and affordability, making it an ideal choice for those prioritizing straightforward, budget-friendly tools.

Why it's a good Zoho CRM alternative: Less Annoying CRM is an ideal Zoho CRM alternative for businesses seeking a simple CRM. Its user-friendly interface and ease of use are beneficial for small businesses that don’t have a dedicated IT staff. Instead of overwhelming features, Less Annoying CRM focuses on essential CRM functionalities such as contact management, calendar and task management, and pipeline tracking, ensuring small businesses have the tools needed without being bogged down or paying for features they don’t use. It also offers email platform integrations, allowing users to sync their email communications directly with the CRM. 

Standout features & integrations:

Features include an intuitive user interface, centralized customer information, and easy task management. It also offers customizable pipelines and calendar integration to streamline daily operations.

Integrations include Google Calendar, Mailchimp, Google Contacts, Zapier, PieSync, Outlook Calendar, Mailgun, Constant Contact, RingCentral, and PayPal.

Flowlu is an all-in-one CRM and project management tool that integrates project management with CRM functionalities. It offers a comprehensive tool suite that caters to various business needs, from task management to financial tracking. 

Why it's a good Zoho CRM alternative: Flowlu is a powerful integrated project management and CRM solution that allows businesses to streamline their processes by keeping all customer and project information in one place. It provides tools for task management, time tracking, project budgeting, resource allocation, and financial management features like invoicing, expense, tracking, and financial reporting, all integrated with its CRM features. Its advanced financial oversight ensures businesses can manage their cash flow effectively and keep track of project costs and client billing in one system. 

Standout features & integrations:

Features include email integration, sales process automation, telephony integration, events and follow-ups, and sales funnels and reports. It also provides additional fields for customization, real-time notifications, collaboration features, and professional invoice management.

Integrations include Slack, Google Calendar, Mailchimp, Jivochat, Tilda, Calendly, Telegram, Viber, WhatsApp, and Zapier.

Freshsales is a CRM tool designed to drive revenue and productivity with AI-powered features. It excels in AI-powered lead scoring, making it ideal for businesses that prioritize and manage leads effectively.

Why it's a good Zoho CRM alternative: Freshsales uses Freddy AI, which provides advanced lead scoring based on engagement, behaviour, and demographic data. This AI-driven approach helps the sales team prioritize leads most likely to convert and improve sales and efficiency by analyzing touchpoints and interactions that reflect the potential of each lead. Freshsales also offers predictive contact scoring, deal insights, AI-based forecasting, customizable workflows, and integrations that easily fit into existing tech stacks. Freshsales is an excellent alternative to Zoho CRM, especially for businesses aiming to optimize sales processes and improve overall productivity. 

Standout features & integrations:

Features include built-in chat, email, and phone, customizable sales activities, and advanced workflows. The AI-powered Freddy AI assists in contact scoring, sales emails, and deal insights, enhancing the overall sales process.

Integrations include Slack, Mailchimp, Zapier, QuickBooks, Xero, Google Workspace, Microsoft Office 365, Trello, Shopify, and Stripe.

Capsule CRM is a customer relationship management tool for businesses to manage customer interactions and data. It’s easy to set up and configure and has an intuitive interface, making it accessible to users of all technical levels. 

Why it's a good Zoho CRM alternative: Capsule focuses on essential CRM functions, avoiding the clutter that can be seen in more feature-rich platforms. Its clean and organized interface helps users easily manage contacts, track communications, and monitor sales opportunities. Despite its focus on simplicity and ease of use, Capsule does not miss out on functionalities as it offers powerful contact management, task tracking, and sales pipeline management. With its essential features, strong integration capabilities, and clean user interface, Capsule makes a good Zoho CRM alternative for businesses seeking a system that is easy to use and manage. 

Standout features & integrations:

Features include contact management, email marketing, sales pipeline management, project management, workflow automation, and AI content assistance. These features help businesses streamline their operations and improve customer relationships.

Integrations include QuickBooks, Gmail, Transpond, Outlook, Xero, Zapier, FreshBooks, Mailchimp, WhatsApp, and FreeAgent.

Zendesk Sell is an all-in-one sales platform that maximizes productivity and maintains pipeline visibility. It has productivity tools that offer comprehensive features for the sales team to track, manage, and analyze sales processes in real time. 

Why it's a good Zoho CRM alternative: Zendesk focuses on sales pipeline management and sales team productivity. Its intuitive interface and engaging pipeline views allow sales representatives to easily track the progress of deals, identify bottlenecks, and take timely actions. It offers productivity tools that streamline sales activities like automated email sequences, task management, and smart lists that prioritize leads based on criteria, making it a good alternative to Zoho CRM. Additionally, Zendesk Sell integrates with the broader Zendesk Suite, providing a unified view of customer interactions across sales and support channels. 

Standout features & integrations:

Features include customizable sales pipelines, email and calendar integrations, task and appointment settings, call tracking and recording, and pre-built sales dashboards. 

Integrations include Gmail, Google Suite, Microsoft Office 365, Zendesk Support, Zendesk Chat, Mailchimp, Slack, QuickBooks, HubSpot, and Google Calendar.

Bitrix24 is a complete online workspace for businesses, offering task management, online meetings, and more. It has an extensive range of features that cover various business needs from CRM to project management. 

Why it's a good Zoho CRM alternative: Bitrix24 offers a tool suite of CRM, project management, collaboration, communication, and HR management, making it a standout alternative to Zoho CRM. Integrating various business functions into a single platform reduces the need for multiple, separate tools and streamlines operations. Bitrix24 provides Gantt charts, task dependencies, time tracking, and workload management, integrated with the CRM functions, ensuring all project-related communications and tasks are aligned with customer interactions. Additionally, it has communication tools like chat and video conferencing, and HR management features like employee directories and performance evaluations. 

Standout features & integrations:

Features include sales management, contact center, sales team collaboration, task and project management, employee performance tracking, mobile tasks, project collaboration, automation, and an AI assistant called CoPilot. 

Integrations include Google Workspace, Microsoft Office, Slack, Trello, Asana, Mailchimp, Dropbox, Zapier, Stripe, and WhatsApp.

Pipedrive CRM is a sales management tool small businesses use to visualize their sales pipeline and automate repetitive tasks. It is best for visual sales pipeline management due to its intuitive drag-and-drop interface and detailed sales dashboards.

Why it's a good Zoho CRM alternative: Pipedrive CRM focuses on visualizing the sales process, making it easier for sales teams to track deals and identify bottlenecks at a glance. The visual pipeline view allows users to drag and drop deals to update their status and gain a clear overview of the entire sales process. It is designed to help sales teams close deals more efficiently with customizable pipelines, powerful reporting tools, and an AI-powered sales assistant that suggests the best actions based on data analysis. Pipedrive’s extensive integration capability and strong sales pipeline visualization make it an excellent alternative to Zoho CRM, especially for businesses that need systems to drive their sales processes forward. 

Standout features & integrations:

Features include sales automation, lead management, email marketing, and AI-driven sales tools. It also provides detailed analytics and customizable dashboards to help businesses track their sales performance.

Integrations include Google Workspace, Microsoft Outlook, Zapier, Mailchimp, Trello, Slack, Xero, QuickBooks, Zoom, and Asana.

Nutshell is a user-friendly CRM designed to help B2B teams close more deals. It is best for its intuitive interface and comprehensive sales and marketing features.

Why it's a good Zoho CRM alternative: Nutshell offers integrated sales automation and email marketing tools, allowing users to manage their sales pipeline, track leads, and execute marketing campaigns in one platform. Its email marketing capabilities include customizable templates, automated follow-ups, and detailed campaign analytics. Its pipeline management allows users to track and manage leads and opportunities with a drag-and-drop interface. These feature combined with its native sales automation and email marketing integrations makes it a standout alternative to Zoho CRM. 

Standout features & integrations:

Features include contact management, sales automation, and advanced reporting. It also includes AI-driven tools for timeline summarization and Zoom transcription, enhancing productivity and efficiency.

Integrations include Google Suite, Microsoft Dynamics 365, PandaDoc, Dropbox, QuickBooks, Slack, Zapier, Constant Contact, Mailchimp, and Unbounce.

Copper is a CRM tool that smoothly integrates with Google Workspace. It centralizes emails, meetings, and files within the CRM, making it ideal for businesses that rely on Google’s tools. 

Why it's a good Zoho CRM alternative: Copper works within Google tools, making it an exceptional alternative to Zoho CRM, especially if the business has already invested in the Google ecosystem. It automatically captures and logs emails and other interactions from Gmail, schedules and manages meetings in Google Calendar, and syncs with Google Drive, ensuring important documents and files are easily accessible and linked to relevant contacts and deals. Copper’s visual pipeline management and customizable dashboards provide clear insights into sales processes and performance, helping team members stay on top of their targets. 

Standout features & integrations:

Features include contact organization, deal tracking, workflow management, task automation, email tools, a mobile app, and custom reporting capabilities.

Integrations include Google Workspace, Slack, Zendesk, HubSpot, QuickBooks, Docusign, Mailchimp, PandaDocs, JustCall, and RingCentral.