Os 10 melhores softwares de chamadas a frio analisados para 2026

Análises do melhor software de prospeção telefónica

1. 

   1

   Apollo.io

   Best with built-in parallel and power dialers

   • Free plan + 14-day free trial + free demo available
   • From $49/user/month (billed annually)

   Visit Website

   Customer Rating:4.5/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Apollo.io is an all-in-one outbound sales platform that combines a B2B contact database, multi-channel sequencing, a built-in power and parallel dialer, and CRM integrations in a single tool.

   Who Is Apollo.io Best For?

   Apollo.io is a strong fit for SDR and BDR teams at growth-stage B2B companies that run high-volume outbound and want prospecting and dialing in one platform.

   Why I Picked Apollo.io

   Apollo.io earns its spot on my shortlist because the parallel dialer (up to 5 simultaneous lines) and power dialer are native to the platform, not bolt-on add-ons. I like that my team can prospect, sequence, and dial from one place, so reps aren't context-switching between tools mid-session. The AI voicemail drop and automatic CRM logging mean no time is lost on manual tasks between calls.

   Apollo.io Key Features

   • AI-powered call transcription: Every outbound call is automatically transcribed and searchable for coaching or QA review.
   • Native CRM sync: Calls, notes, and dispositions log bi-directionally to Salesforce and HubSpot automatically.
   • Dynamic local presence: Reps can use local area codes to increase answer rates on outbound calls in multiple regions.
   • Built-in call analytics dashboards: Connect rates, talk time, and call outcomes are tracked at the rep and team level.

   Apollo.io Integrations

   Apollo.io offers native integrations with Salesforce, HubSpot, Outreach, Airtable, Amplitude, Asana, and Gmail, and provides an API for custom integrations.

   Pros and Cons

   Pros:

   • Native voicemail drop speeds up rep workflows
   • Prospecting and dialing live in one platform
   • Parallel dialer calls up to five lines simultaneously

   Cons:

   • Dialer features locked behind higher-tier plans
   • Call data accuracy varies by region
   Learn more about Apollo.io:

   • Check out Apollo.io on their website
   • Read my in-depth review of Apollo.io
2. 

   2

   Attention

   Best for real-time AI call coaching and feedback

   • Free demo available
   • Pricing upon request

   Visit Website

   Customer Rating:4.9/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Attention is an AI-powered platform designed to improve the efficiency and effectiveness of sales teams. It provides real-time assistance by understanding customer conversations, automating CRM updates, and offering actionable insights. 

   Why I picked Attention: One of the main features that caught my eye with Attention is its real-time AI call coaching. This helps sales reps when cold calling because it can provide real-time insights and suggested responses to questions and objections to ensure your sales team is aligned with messaging and can navigate more complex conversations on the fly.

   Additionally, its integration with CRM platforms ensures that all call data, including transcripts and notes, are automatically logged into the CRM. This not only saves time but also ensures that all relevant information is consolidated in one place, making it easier for sales teams to manage leads and follow up effectively. 

   Attention Standout Features and Integrations

   Standout features include AI capabilities that automate CRM updates and follow-up emails, reducing administrative tasks for sales reps. Additionally, the cross-call insights feature allows sales teams to understand customer sentiments and performance metrics without manually reviewing multiple calls.

   Integrations include Zoom, Meets, Teams, Salesforce, HubSpot, Gmail, Outlook, Slack, and Zapier.

   Pros and Cons

   Pros:

   • Real-time sales coaching on calls
   • Personalized follow-up emails
   • Actionable insights with AI

   Cons:

   • Some integrations may require additional assistance to set up
   • Reliance on AI may not suit all users
   Learn more about Attention:

   • Check out Attention on their website
3. 

   3

   CloudTalk

   Best cold calling software for automations

   • Free plan + 14-day trial + free demo available
   • From $25/user/month (billed annually)

   Visit Website

   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   CloudTalk is a cloud-based call center software that facilitates customer communication through various channels, including voice calls, SMS, and live chat. CloudTalk helps businesses enhance customer interactions and manage their call center operations with advanced call routing, real-time analytics, and CRM integrations.

   Why I picked CloudTalk: CloudTalk offers several automation features to help businesses manage their workflow and improve efficiency. For example, the Automatic Call Distribution (ACD) assigns calls based on all available information, such as call queues and agents' skills.

   The skills-based routing feature routes calls to agents based on their skills and expertise, ensuring customers are connected with the most qualified rep. CloudTalk also allows businesses to automatically follow up with customers via SMS after inbound/outbound calls.

   CloudTalk Standout Features and Integrations

   Standout features include a campaign builder that’s easy to set up and lets users add prospects and run a cold campaign. Additionally, you’ll also get virtual numbers for 140 countries and locations.

   Integrations include HubSpot, Zendesk, Intercom, Gong, Pipedrive, Salesforce, Zendesk Sell, Front, MS Dynamics, and ActiveCampaign. You can also get additional integrations through Zapier and API.

   Pros and Cons

   Pros:

   • Great call quality
   • Integrates with Zapier
   • Call flows are easy to set up

   Cons:

   • Initial training required
   • Tracking may require additional setup
   Learn more about CloudTalk:

   • Check out CloudTalk on their website
   • Read my in-depth review of CloudTalk
4. 

   4

   Squaretalk

   Best for speed dialing

   • Free demo available
   • From $25/month (billed annually)

   Visit Website

   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Squaretalk is a predictive dialer tool that offers tailored business solutions for contact center software, focusing on creating a better experience for both employees and customers. It is recognized for its startup-friendly pricing and a money-back guarantee, which aligns with its unique selling proposition of being the best choice for affordable business solutions.

   Why I picked Squaretalk: I chose Squaretalk as the tool for cold calling software after evaluating its specific features and user feedback. It offers an AI predictive dialer, digital messaging hub, and mobile number validation, which are essential for efficient cold calling operations. Additionally, its global connectivity and integration with popular business tools make it a versatile choice for various industries. I also liked that Squaretalk’s integrated Webphone includes a speed dial and contact-saving features, making it easier for agents to quickly connect with leads.

   Squaretalk Standout Features and Integrations

   Features include smart predictive dialer, SMS management, custom workflows, contact management, file transfer, lead management, contact sharing, call recording, tracking, disposition, and comparative reporting.

   Integrations include Zendesk, Telegram, Freshdesk, Zoho, Hubspot, Salesforce, Mailchimp, and Microsoft Teams.

   Pros and Cons

   Pros:

   • High security standards
   • User-friendly and intuitive interface
   • Extensive reporting and analytics features

   Cons:

   • No mobile app available
   • Limited customization options
   Learn more about Squaretalk:

   • Check out Squaretalk on their website
5. 

   5

   PhoneBurner

   Best cold calling software for power dialer features

   • Free trial + free demo available
   • From $140/user/month (billed annually)

   Visit Website

   Customer Rating:4.8/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   PhoneBurner is a power dialer and sales acceleration platform designed to boost outbound calling efficiency for sales teams. It features auto-dialing, personalized email follow-ups, lead management, and analytics, enabling reps to make more connections and close deals faster.

   Why I picked PhoneBurner: PhoneBurner is a cloud-based power dialer and outreach solution that helps agents maximize quality conversations while minimizing time-consuming tasks. I particularly liked its power dialer feature, which dials contacts, leaves voicemails, sends follow-up emails, and makes notes for you.

   The power dialer is also easy to use. You can log in from any computer and make calls from any phone. The platform includes a built-in Contact Manager that allows you to categorize, sort, and search through your contacts in useful and efficient ways.

   PhoneBurner Standout Features and Integrations

   Standout features include post-call processes automation, which automates repetitive workflows, such as leaving voicemails and sending follow-up emails. The email automation feature lets users create emails, and automatically sends them to contacts based on the outcome of each call.

   Integrations include Salesforce, SugarCRM, HubSpot, Zoho CRM, Zoom, Pipeline, Teamwork, 3dcart, Wave, Act!365, and BigCommerce. You can also get additional integrations through Zapier and API.

   Pros and Cons

   Pros:

   • Enables smart search of contacts
   • Integrates with popular CRMs like Salesforce and HubSpot
   • Great lead management feature

   Cons:

   • Expensive pricing compared to other software
   • Standard and Professional plan provide limited call recording storage
   Learn more about PhoneBurner:

   • Check out PhoneBurner on their website
6. 

   6

   Klenty

   Best cold calling software for call recording

   • Free 14-day trial
   • From $50/user/month (billed annually)

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Klenty is a sales engagement platform that automates and optimizes outreach campaigns for sales teams. With features like email automation, personalized follow-ups, and CRM integration, Klenty helps businesses scale their sales efforts and drive better results.

   Why I picked Klenty: Klenty's call recording feature is unparalleled in its ability to automatically capture and store important sales conversations, enabling teams to review and analyze interactions with prospects effectively.

   With Klenty, you can effortlessly record and manage call recordings across multiple channels, including phone calls and VoIP services. This flexibility ensures no crucial conversation is missed, providing valuable insights into customer preferences and pain points. The platform's intuitive interface makes accessing and organizing recorded calls easy, allowing teams to retrieve specific interactions promptly.

   Furthermore, Klenty strongly emphasizes data security and compliance, which ensures that all call recordings are stored securely.

   Klenty Standout Features and Integrations

   Standout features include call reports and one-click dialing. The call reports feature allows users to track and analyze call data. This feature provides insights into call outcomes, call duration, and call notes, which helps users improve their call strategy and performance. The one-click dialing is another great feature that allows users to make one-click calls through the platform.

   Integrations include Pipedrive, MS Dynamics, HubSpot, Zoho, Slack, Salesforce, and Hippo Video. You can also get additional integrations through Zapier and API.

   Pros and Cons

   Pros:

   • One-click automation saves time and increases efficiency
   • Powerful sales dialer feature
   • Easy-to-use interface

   Cons:

   • Lacks monthly pricing plan
   • Dedicated support is not available in startup and growth plans
   Learn more about Klenty:

   • Check out Klenty on their website
7. 

   7

   VICIdial

   Best open-source cold calling software

   • Free to use
   • Free for download/use

   Visit Website

   Customer Rating:4.6/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   VICIdial is an open-source contact center solution known for its robust call center capabilities, offering features like inbound and outbound call handling, predictive dialing, interactive voice response (IVR), and call routing, making it a popular choice for businesses seeking a flexible and cost-effective contact center platform.

   Why I picked VICIdial: VICIdial is open-source, which means its source code is freely available for users to view, modify, and distribute. This offers great flexibility for businesses, as they can customize the software to suit their specific needs and integrate it with other tools.

   VICIdial is one of the most popular open-source contact center solutions, with over 14,000 installations in over 100 countries. It's feature-rich, with VoIP voice calling, email, and website chat. Additionally, the software is available on both mobile and desktop devices.

   VICIdial Standout Features and Integrations

   Standout features include the autodialer feature. VICIdial allows users to set up autodial campaigns where calls are automatically initiated to a list of contacts. This feature eliminates manual dialing and increases efficiency in making outbound calls.

   Integrations include Google Docs, Gmail, WordPress, Mailchimp, Salesforce Sales Cloud, Zoho CRM, Pipedrive, Zendesk Suite, Insightly, and Convoso.

   Pros and Cons

   Pros:

   • No additional costs for new users
   • Suitable for small businesses
   • Free to use

   Cons:

   • Poor reporting
   • Outdated UI
   Learn more about VICIdial:

   • Check out VICIdial on their website
8. 

   8

   Zoho Voice

   Best to integrate with other Zoho products

   • 15-day free trial available
   • From $39/user/month

   Visit Website

   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   Zoho Voice is a VoIP phone system that's fully cloud-based and available as a mobile app for both Android and iOS as well as a browser extension for Chrome, Firefox, and Edge. This makes it a flexible call center solution for a distributed workforce and suitable to various contexts and setups.

   Why I picked Zoho Voice: Teams already working within the Zoho ecosystem will benefit from Zoho Voice's native integrations with Zoho's CRM and helpdesk systems. These integrations help you reduce the complexity of your tech stack and avoid piling up too many disparate tools. The platform is easy and straightforward to deploy, and has advanced call center features like monitoring and training tools.

   Zoho Voice Standout Features and Integrations

   Standout features include an all-in-one dashboard, SMS functionality, live call tracking, different ring strategies, dynamic call recording, agent-to-agent calling, built-in contact management, desk phone and headset integrations, call monitoring, power dialer, and performance analytics.

   Integrations include other Zoho products including Zoho CRM and Zoho Desk.

   Pros and Cons

   Pros:

   • Variety of plans to choose from
   • Call queuing, monitoring, and training functionalities
   • Integrated with other Zoho tools

   Cons:

   • May not be the best for non-Zoho users
   • Limited additional integrations available
   Learn more about Zoho Voice:

   • Check out Zoho Voice on their website
9. 

   9

   RingCentral

   Best cold calling software for call scripting

   • 14-day free trial
   • From £18/user/month

   Visit Website

   Customer Rating:4.2/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

   

   RingCentral is a leading cloud communications and collaboration platform that offers a comprehensive suite of communication tools, including voice, video, team messaging, and online meetings. It caters to businesses of all sizes, providing a unified solution to connect and empower teams across various devices and locations.

   Why I picked RingCentral: I picked RingCentral as the best option for call scripting because of its robust and customizable call scripting capabilities. With RingCentral, businesses can create dynamic and interactive scripts tailored to their specific needs, which allows agents to follow a structured and consistent approach during customer interactions. The platform offers a user-friendly interface that empowers non-technical users to design and modify scripts without the need for extensive programming knowledge.

   RingCentral's call scripting feature supports real-time updates, ensuring agents can access the most up-to-date information and guidelines during calls. This enables them to handle customer inquiries efficiently and with accurate information, leading to improved customer satisfaction and reduced call handling times. Additionally, RingCentral's integration capabilities with CRM systems and other third-party applications further enhance the call scripting process by providing agents with valuable customer data, enabling personalized interactions, and improving overall productivity.

   RingCentral Standout Features and Integrations

   Standout features include drag-and-drop scripting builder, which allows users to quickly build and update responses without the need for coding. This feature simplifies the process of creating call scripts by providing an intuitive interface where users can easily drag and drop elements to construct their scripts.

   Integrations include Google Workspace, Dropbox Business, Microsoft 365, Box, Zendesk Suite, Microsoft Outlook, Okta, TeamSupport, RingCentral Video, and Salesforce. You can also get additional integrations through Zapier and API.

   Pros and Cons

   Pros:

   • Free trial available
   • Integrates with popular CRMs and helpdesk tools
   • Flexible tool

   Cons:

   • Core plan lacks auto call recording feature
   • Call quality can be improved
   Learn more about RingCentral:

   • Check out RingCentral on their website
   • Explore best alternatives to RingCentral
10. 

    10

    JustCall

    Best cold calling software for local calls

    • 14-day free trial
    • From $29/user/month (billed annually)

    Visit Website

    Customer Rating:4.1/5This rating combines scores from multiple user review sites to reflect overall customer sentiment about the product.

    

    JustCall is a cloud-based phone system and call center software that enables businesses to make and receive calls from any device and location. With integration capabilities, call analytics, and call recording, JustCall helps teams improve communication, manage customer interactions, and optimize sales efforts.

    Why I picked JustCall: The best thing about JustCall is that it gives users local numbers from 70+ countries. This ensures that you connect with customers from all over the world. Moreover, the software is easy to use. If you have an existing phone system, you can conveniently migrate your data into JustCall.

    In addition to cold calling, JustCall lets users run SMS campaigns to nurture leads. You can also leave voicemails or measure the performance of your campaigns through its analytics and reporting feature.

    JustCall Standout Features and Integrations

    Standout features include an autodialer that automates manual and repetitive tasks such as dialing and saving call details. Also, JustCall enables cold and warm transfers during cold calls, allowing sales reps to transfer calls to other team members or departments as needed.

    Integrations include Salesforce, HubSpot, Pipedrive, Copper, Zoho CRM, Zendesk, Front, Reamaze, Outreach, and Freshdesk. You can also get additional integrations through Zapier, API, and Webhook.

    Pros and Cons

    Pros:

    • Great call tracking feature
    • Integrates with 100+ CRMs and business tools
    • Great call recording feature

    Cons:

    • Essentials plan doesn’t include call queuing feature
    • Essentials plan doesn’t include API and Webhooks
    Learn more about JustCall:

    • Check out JustCall on their website
    • Read my in-depth review of JustCall