monday CRM vs. SAP CRM: Comparison & Expert Reviews For 2025
monday CRM offers a flexible platform designed to adapt to your team's unique workflows and project management needs. SAP CRM, on the other hand, offers a robust solution that integrates customer interactions across various business processes.
While monday CRM emphasizes customization and user-friendly design, SAP CRM is known for its comprehensive capabilities in handling complex enterprise requirements. In this article, you'll find a detailed comparison of the tools and their features, pros and cons, pricing, and more, all within the context of CRM tools for scaling SaaS companies.
monday CRM vs. SAP CRM: An Overview
SAP CRM
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monday CRM vs. SAP CRM Pricing Comparison
| monday CRM | SAP CRM | |
|---|---|---|
| Free Trial | 14-day free trial | |
| Pricing | From $12/user/month (billed annually, min. 3 seats) | Pricing upon request |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowmonday CRM vs. SAP CRM Pricing & Hidden Costs
monday CRM pricing is based on a tiered subscription model, which may include additional costs for premium features and increased storage.
SAP CRM pricing often involves a more complex licensing structure, with potential extra costs for customization and integration with existing systems.
You can select the tool with the right pricing by evaluating your team's specific needs, considering the total cost of ownership, and assessing which vendor offers the best long-term value for scalability and support.
monday CRM vs. SAP CRM Feature Comparison
With monday CRM’s integration capabilities, you can seamlessly connect various tools, making it perfect for revops analysts who juggle multiple applications daily. SAP CRM’s robust data analytics feature is great for those needing in-depth insights into customer interactions, providing valuable context in complex decision-making. While monday CRM excels in connectivity and ease of use, SAP CRM shines in offering powerful analytics, catering to different aspects of a revops analyst’s work.
| monday CRM | SAP CRM | |
|---|---|---|
| 2-Factor Authentication | ||
| API | ||
| Calendar Management | ||
| Call Tracking | ||
| Campaign Management | ||
| Click-to-Dial | ||
| Contact Management | ||
| Contact Sharing | ||
| Custom Data Forms | ||
| Customer Management | ||
| Dashboard | ||
| Data Export | ||
| Data Import | ||
| Data Visualization | ||
| Email Integration | ||
| External Integrations | ||
| File Sharing | ||
| File Transfer | ||
| Google Apps Integration | ||
| Lead Management | ||
| Lead Scoring | ||
| Marketing Automation | ||
| Mobile App | ||
| Multi-User | ||
| Notifications | ||
| Pipeline Management | ||
| Sales Automation | ||
| Scheduling | ||
| Social-Media Integration | ||
| Task Scheduling/Tracking | ||
| Third-Party Plugins/Add-Ons |
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowmonday CRM vs. SAP CRM Integrations
| Integration | monday CRM | SAP CRM |
|---|---|---|
| Slack | ✅ | ✅ |
| Microsoft Teams | ✅ | ✅ |
| Google Workspace | ✅ | ✅ |
| Salesforce | ✅ | ✅ |
| Zoom | ✅ | ❌ |
| HubSpot | ✅ | ❌ |
| ✅ | ❌ | |
| Oracle | ❌ | ✅ |
| API | ✅ | ✅ |
| Zapier | ✅ | ✅ |
With monday CRM's integration with Slack, you can streamline communication within your team, which is especially valuable during collaborative projects. SAP CRM's integration with Oracle is great for those who need to manage large-scale data and complex enterprise resource planning. While monday CRM enhances team interaction, SAP CRM provides the depth needed for extensive data management.
monday CRM vs. SAP CRM Security, Compliance & Reliability
| Factor | monday CRM | SAP CRM |
|---|---|---|
| Data Encryption | monday CRM encrypts data in transit and at rest using industry-standard protocols. | SAP CRM uses advanced encryption methods to protect data across all environments. |
| Regulatory Compliance | monday CRM complies with GDPR and other international data protection standards. | SAP CRM adheres to global regulatory standards like GDPR and CCPA. |
| Uptime Reliability | monday CRM guarantees 99.9% uptime with a robust infrastructure. | SAP CRM offers high availability with strong service-level agreements. |
| Access Control | monday CRM provides role-based access control to manage user permissions effectively. | SAP CRM uses granular access controls to ensure secure user management. |
monday CRM and SAP CRM both offer robust security and compliance features, but SAP CRM's comprehensive compliance framework may appeal more to large enterprises. As a RevOps analyst, review detailed security audits and compliance certifications, and consider how each tool's features align with your organization's specific data protection needs.
monday CRM vs. SAP CRM Ease of Use
| Factor | monday CRM | SAP CRM |
|---|---|---|
| User Interface | monday CRM offers an intuitive and visually appealing interface with drag-and-drop functionality. | SAP CRM provides a comprehensive interface that can be complex for new users. |
| Onboarding Experience | monday CRM's onboarding is quick with guided tutorials and templates. | SAP CRM requires more time for onboarding due to its extensive feature set. |
| Setup Process | monday CRM allows easy setup with minimal technical knowledge required. | SAP CRM's setup can be intricate, often needing IT involvement. |
| Customer Support | monday CRM provides responsive support with extensive online resources. | SAP CRM offers strong support but can be slower due to its large customer base. |
monday CRM is easier to navigate thanks to its user-friendly design and quick onboarding, making it ideal for teams looking for a straightforward start. SAP CRM, while powerful, can be challenging due to its complexity and detailed interface, which may require more time and effort to master.
monday CRM vs SAP CRM: Pros & Cons
monday CRM
- You can create forms that live within your project as a view.
- Its integrated proofing feature lets you add comments to files.
- You can easily create automations without any coding.
- Training videos use the old UI, which can confuse new users.
- Subtask columns don't replicate task structure, needing extra customization.
- The Gantt view isn't useful for building projects.
SAP CRM
- It enhances your workflow with efficient process automation.
- Your teams benefit from its strong customization options.
- You get detailed customer insights with its robust analytics.
- System updates can sometimes disrupt your workflow.
- Your team could experience a steep learning curve.
- You might find the user interface a bit dated.
Best Use Cases for monday CRM and SAP CRM
monday CRM
- Tech Startups monday sales CRM is perfect for tech startups needing agile workflows and automation.
- Marketing Agencies Your agency will benefit from its collaborative tools and proofing features for client work.
- Small Businesses If you’re a small business, you’ll find its ease of use and customization options invaluable.
- Project Managers You can streamline tasks and track progress easily with monday sales CRM’s visual tools.
- Sales Teams It helps your team manage leads and sales pipelines with integrated tracking features.
- Creative Teams Your team can collaborate effectively using its integrated comments and file sharing.
SAP CRM
- Manufacturing Industries SAP CRM helps you manage intricate supply chain relationships with its detailed analytics.
- Telecommunications Companies Your team benefits from SAP CRM’s ability to handle large volumes of customer interactions seamlessly.
- Financial Services You can enhance customer relationship management with SAP CRM’s strong data integration capabilities.
- Sales Teams Your salespeople get robust tools for tracking customer interactions and forecasting sales.
- Customer Service Departments SAP CRM supports your team with efficient process automations to improve response times.
- Marketing Divisions You gain valuable insights into customer behavior and preferences with SAP CRM’s analytics features.
Get free help from our project management software advisors to find your match.
Get Expert AdviceOpens new windowWho Should Use monday CRM, and Who Should Use SAP CRM?
In my opinion, monday CRM is best suited for small to medium-sized teams looking for a flexible and easy-to-use tool that can adapt to various workflows without a steep learning curve. It's great for those who value quick setup and user-friendly design.
SAP CRM is ideal for large enterprises that need a comprehensive system capable of handling complex operations and integrating with other enterprise solutions. It's a solid choice for teams that require extensive features and have the resources to manage a more intricate setup.
Differences Between monday CRM and SAP CRM
| monday CRM | SAP CRM | |
|---|---|---|
| Automation Capabilities | monday CRM provides basic automation to streamline workflows. | SAP CRM offers advanced automation features for complex processes. |
| Integration Options | monday CRM offers broad integrations with tools like Slack and HubSpot. | SAP CRM integrates deeply with enterprise solutions like Oracle. |
| Onboarding | monday CRM allows quick onboarding with templates and tutorials. | SAP CRM requires more detailed onboarding due to its extensive features. |
| Pricing Model | monday CRM uses a tiered subscription model that's easy to understand. | SAP CRM offers a complex licensing structure suited for large enterprises. |
| User Interface | monday CRM has an intuitive, visually appealing interface that's easy to use. | SAP CRM features a comprehensive interface that can be daunting for new users. |
| Visit monday CRMOpens new window | Read SAP CRM ReviewOpens new window |
Similarities Between monday CRM and SAP CRM
| Customer Support | Both monday CRM and SAP CRM provide strong customer support with extensive online resources. monday CRM is known for responsive service, while SAP CRM provides in-depth support for complex queries. |
|---|---|
| Customization | Both platforms provide customization options to tailor the CRM to your team's needs. monday CRM allows flexible workflows, and SAP CRM offers extensive configuration capabilities. |
| Data Security | Both monday CRM and SAP CRM prioritize data security with encryption protocols, ensuring your data is protected. monday CRM offers encryption in transit and at rest, while SAP CRM uses advanced encryption across environments. |
| Mobile Usability | Both CRMs offer mobile access, enabling you to manage tasks on the go. monday CRM has a user-friendly mobile app, and SAP CRM offers a comprehensive mobile solution for enterprise users. |
| Reporting | Each solution features robust reporting tools for insights into business performance. monday CRM provides visual dashboards, and SAP CRM offers detailed analytics for decision-making. |
| Visit monday CRMOpens new window Read SAP CRM ReviewOpens new window | |