Highrise alternatives are customer relationship management (CRM) tools that help you manage contacts, track conversations, and organize sales pipelines now that Highrise is no longer taking on new clients. You need a replacement that keeps your team organized and your customer communication seamless.
I’ve spent plenty of time digging into and testing the best Highrise alternatives, so you can quickly find a CRM that fits your workflow and helps your business keep growing.
What is Highrise?
Highrise is a customer relationship management (CRM) tool that helps businesses organize contacts, track communications, and manage tasks. While it’s popular with small businesses, freelancers, and entrepreneurs for streamlining client interactions and staying on top of leads, some users may look for Highrise alternatives to find more advanced features, better integration options, or pricing that fits their needs.
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Highrise Alternatives Comparison Table
This comparison table summarizes pricing details for my top Highrise alternative selections:
| Tool | Best For | Trial Info | Price | ||
|---|---|---|---|---|---|
| 1 | Best for automated lead tracking | 30-day free trial + free demo available | From $29/user/month (billed annually) | Website | |
| 2 | Best for clientflow management for independents | 30-day free trial | From $29/month (billed annually) | Website | |
| 3 | Best for uniting marketing, sales, and support | Free plan + free demo available | From $13.79/user/month (billed annually) | Website | |
| 4 | Best for seamless app integrations | 14-day free trial | From $29/user/month (billed annually) | Website | |
| 5 | Best for customizable CRM solutions | 14-day free trial | Pricing upon request | Website | |
| 6 | Best for Outlook integration | Free plan available | From $18/user/month (billed annually) | Website | |
| 7 | Best for AI-powered sales automation | 21-day free trial + free demo available | From $9/user/month (billed annually) | Website | |
| 8 | Best for marketing automation | From $15/user/month (billed annually) | Website | ||
| 9 | Best for industry-specific solutions | Free demo available | Pricing upon request | Website | |
| 10 | Best for field team management | Pricing upon request | Website |
Best Highrise Alternatives Reviews
In this analysis, I will walk you through the pros and cons of each Highrise alternative. Each review will outline features and best use cases to help you make an informed decision.
Best for automated lead tracking- 30-day free trial + free demo available
- From $29/user/month (billed annually)
Visit WebsiteCustomer Rating:4.7/5
Salesflare does the work of logging calls, meetings, and emails automatically so you always have a complete timeline of your customer relationships. Salesflare is a sales CRM designed for small and medium-sized B2B teams. It focuses on helping you keep track of leads and relationships without requiring heavy manual updates. By pulling in data automatically, it gives you a reliable system to manage your sales process.
Why it's a good Highrise alternative: I picked Salesflare because it takes the work out of lead tracking and follow-ups by logging interactions from emails, meetings, and calls automatically. It reminds you when it’s time to reach out, so you don’t lose momentum with prospects. The visual drag-and-drop pipeline makes it easy to track deals through each stage while giving you forecasting to see what’s ahead. Altogether, it helps your team stay organized, close deals faster, and spend less time on manual updates.
Standout features & integrations:
Features include relationship intelligence that shows who knows whom within your team, so you can connect through the right people. It also offers lead finder, which helps you discover new prospects directly in the system without juggling separate tools.
Integrations include Better Proposals, Emailable, Leadinfo, StoryChief, Intercom, MailChimp, QuickBooks Online, Slack, Typeform, Google Contacts, Bubble, SyncPenguin, and Voxloud.
Pros and Cons
Pros:
- Automates data entry from emails and calendars
- Strong relationship intelligence for warm introductions
- Automated reminders help prevent missed follow-ups
Cons:
- Reporting options can feel too simple
- May not suit very large enterprises
Learn more about Salesflare:
Best for clientflow management for independents- 30-day free trial
- From $29/month (billed annually)
Visit WebsiteCustomer Rating:4.6/5
HoneyBook is a Highrise alternative designed for freelancers and small businesses, offering project management, invoicing, and client communication tools. HoneyBook is an all-in-one platform streamlining client management for freelancers and independent business owners. It’s best for independent client management because it consolidates project tracking, invoicing, and client communication into a single, easy-to-use interface for solo entrepreneurs.
Why it's a good Highrise alternative: HoneyBook’s focus on client management for independents offers unique advantages over Highrise, particularly in its specialized tools for freelancers. It's all-in-one approach to managing client projects, invoicing, and communication makes it a standout option for solo entrepreneurs.
Standout features & integrations:
Features include project tracking, online invoicing, contract management, and client communication tools.
Integrations include natively with QuickBooks, Google Calendar, Gmail, Zapier, Calendly, Stripe, Zoom, Slack, Outlook, and Mailchimp.
Pros and Cons
Pros:
- Built-in proposal templates
- Customizable client onboarding workflows
- Integrated e-signature for contracts
Cons:
- Restricted customization for advanced users
- Limited scalability for larger teams
Learn more about HoneyBook:
Best for uniting marketing, sales, and support- Free plan + free demo available
- From $13.79/user/month (billed annually)
Visit WebsiteCustomer Rating:4.7/5
EngageBay is an all-in-one marketing, sales, and service automation platform, providing an affordable alternative to Highrise. EngageBay is an all-in-one CRM software that offers marketing, sales, and support tools. It’s best for uniting marketing, sales, and support because it provides an advanced suite of tools that work seamlessly together to help businesses manage their customer relationships and grow their business.
Why it's a good Highrise alternative: EngageBay comes with a strong set of features that can replace multiple tools, making it a cost effective and efficient alternative to Highrise. Its user-friendly interface and affordable pricing make it accessible for small to medium-sized businesses, while its robust functionality supports business growth and customer engagement.
Standout features & integrations:
Features include marketing automation, email marketing, CRM, live chat software, help desk support, and email templates.
Integrations include Zapier, Shopify, SendGrid, Mailgun, Mandrill, Xero, Amazon SES, Stripe, QuickBooks, JustCall.
Pros and Cons
Pros:
- Strong customer support and onboarding assistance
- Unified platform minimizes data silos
- Affordable with extensive features
Cons:
- Customer support response time can vary
- Learning curve for new users
Learn more about EngageBay:
Best for seamless app integrations- 14-day free trial
- From $29/user/month (billed annually)
Visit WebsiteCustomer Rating:4.1/5
Insightly is a versatile alternative to Highrise, combining CRM with project management, automation, and comprehensive integration options for businesses. Insightly is a modern CRM tool designed to help businesses sell smarter, grow faster, and build lasting customer relationships. It’s best for seamless app integrations, allowing users to connect with various applications to streamline their business processes.
Why it's a good Highrise alternative: Insightly offers strong integration capabilities that make it easy to connect with other tools businesses already use. It also provides advanced features such as workflow automation, advanced reporting, and a user-friendly interface, enhancing productivity and collaboration. Additionally, Insightly's scalability ensures it can grow alongside your business, meeting evolving needs efficiently.
Standout features & integrations:
Features include pipeline management, lead tracking, workflow automation, marketing automation, and customer service tools.
Integrations include QuickBooks Online, Xero, Sage, Workday, ADP Workforce Now, BambooHR, ZoomInfo, Gong, Docusign, and WordPress.
Pros and Cons
Pros:
- User-friendly interface
- Comprehensive CRM features
- Extensive integration options
Cons:
- Occasional issues with email synchronization
- Limited customization options for complex workflows
Best for customizable CRM solutions- 14-day free trial
- Pricing upon request
Visit WebsiteCustomer Rating:4.1/5
LeadMaster is a dynamic alternative to Highrise, providing CRM, lead management, marketing automation, and strong reporting tools for businesses. LeadMaster is an advanced CRM platform designed to offer customizable solutions for businesses of all sizes. It excels in providing tailored CRM functionalities that can be adapted to meet specific business needs.
Why it's a good Highrise alternative: LeadMaster’s high degree of customization allows businesses to tailor the CRM to their specific needs. This flexibility makes it a strong alternative to Highrise, especially for companies looking for a more personalized CRM experience. Additionally, LeadMaster's strong integration capabilities allow for seamless connectivity with other essential business applications, enhancing overall operational efficiency.
Standout features & integrations:
Features include lead management, opportunity and pipeline management, help desk and case management, call center solutions, marketing automation tools, email marketing, landing pages, and lead nurturing.
Integrations include Zapier, Encompass, QuickBooks, MindBody, WordPress, HTTP Post, POST, GET, and SOAP calls.
Pros and Cons
Pros:
- Strong customer support
- Comprehensive feature set
- Highly customizable
Cons:
- Limited native integrations
- Interface can be complex for new users
Learn more about LeadMaster:
Best for Outlook integration- Free plan available
- From $18/user/month (billed annually)
Visit WebsiteCustomer Rating:4/5
eWay-CRM is a Highrise alternative that delivers cloud-based CRM solutions with powerful automation, sales tracking, and customer management tools. eWay-CRM seamlessly integrates with Outlook to provide an advanced customer relationship management solution. It’s best for Outlook integration because it embeds CRM functionalities into the familiar interface, allowing users to manage contacts, sales, and projects without leaving their email platform.
Why it's a good Highrise alternative: eWay-CRM offers a deep integration with Outlook giving it a unique advantage over Highrise, particularly for users who rely heavily on email for client communications. This integration simplifies CRM tasks and enhances productivity by combining email and customer management in one place.
Standout features & integrations:
Features include contact and sales management, project tracking, and email campaigns directly within Outlook.
Integrations include Microsoft Office, SharePoint, Microsoft Teams, OneDrive, QuickBooks, Google Calendar, Mailchimp, Zapier, Xero, and WordPress.
Pros and Cons
Pros:
- Strong support for multi-language environments
- Advanced custom reporting capabilities
- Native email tracking and synchronization
Cons:
- Complex setup process for advanced features
- Occasional sync issues with large datasets
Learn more about eWay-CRM:
Best for AI-powered sales automation- 21-day free trial + free demo available
- From $9/user/month (billed annually)
Freshsales is a Highrise alternative featuring strong CRM tools, AI-powered insights, and seamless integration for streamlined sales processes. Freshsales is an AI-powered sales CRM designed to streamline sales processes and boost productivity. It’s best for AI-powered sales automation because it leverages AI to provide insights, automate tasks, and highlight the best leads and deals.
Why it's a good Highrise alternative: Freshsales offers advanced AI capabilities that can significantly enhance sales automation. Its AI assistant, Freddy, helps in identifying high-intent leads, automating repetitive tasks, and providing actionable insights, making it a strong alternative to Highrise.
Standout features & integrations:
Features include AI-powered lead scoring, email tracking, workflow automation, 360-degree customer view, customizable sales pipelines, and advanced reporting capabilities.
Integrations include Google Workspace, Mailchimp, Zapier, Slack, QuickBooks, Xero, Docusign, HubSpot, Shopify, and Stripe.
Pros and Cons
Pros:
- Customizable sales pipelines
- Comprehensive lead management
- AI-driven insights and automation
Cons:
- AI features can require significant data input to be effective
- Customization options can be overwhelming for new users
Learn more about Freshsales:
Mailchimp CRM is a versatile alternative to Highrise, integrating email marketing, automation, and customer relationship management in one platform. Mailchimp CRM is an advanced tool designed to help businesses manage customer relationships and automate marketing efforts. It excels in marketing automation by providing tools to deliver personalized messages at the right time.
Why it's a good Highrise alternative: Mailchimp CRM provides users with strong marketing automation features that can significantly enhance customer engagement. Its ability to integrate with various platforms and provide detailed analytics makes it a strong contender for businesses looking to replace Highrise.
Standout features & integrations:
Features include email marketing, audience management, AI marketing tools, and content creation tools.
Integrations include Shopify, Wix, Salesforce, Canva, WooCommerce, Zapier, Google Analytics, Facebook, Instagram, and Twitter.
Pros and Cons
Pros:
- Detailed analytics and reporting
- Extensive integration options
- Comprehensive marketing automation tools
Cons:
- Learning curve for new users
- Limited customization options for templates
Learn more about Mailchimp CRM:
Shape is a Highrise alternative offering advanced CRM features, automation, and lead management tailored for the mortgage and real estate industries. Shape is an all-in-one business management solution designed to cater to various industries, including mortgage, solar, education, insurance, debt, and small business. It’s best for industry-specific solutions due to its tailored features and templates that meet the unique needs of different sectors.
Why it's a good Highrise alternative: Shape offers a large suite of tools that are specifically designed for various industries, making it a versatile option for businesses with unique needs. Its industry-specific templates and features make it stand out as a good alternative to Highrise.
Standout features & integrations:
Features include lead scoring, email automation, built-in phone, text messaging, mobile app, customer portal, an AI suite, marketing suite with pre-made templates, task and event management, document storage, and analytics and reporting.
Integrations include Google Sheets, Microsoft Outlook, Zapier, Mailchimp, Twilio, Docusign, QuickBooks, Salesforce, HubSpot, and Slack.
Pros and Cons
Pros:
- Mobile app for on-the-go access
- Comprehensive suite of tools for marketing, sales, and customer service
- Industry-specific templates and features
Cons:
- Limited ability to add custom fields independently
- Occasional refresh needed to update information
Learn more about Shape:
Salesproxy is a versatile Highrise alternative offering efficient field service management with real-time updates and task automation. Salesproxy is a powerful tool designed to streamline and optimize field team management through real-time tracking and automation.
Why it's a good Highrise alternative: Salesproxy offers strong lead management and automation features, enabling efficient tracking and nurturing of leads. Additionally, its user-friendly interface and integration capabilities with various third-party applications enhance workflow efficiency and streamline sales processes, making it suitable for businesses looking for a comprehensive CRM solution.
Standout features & integrations:
Features include real-time tracking, automated workflows, and customizable reporting.
Integrations include Salesforce, HubSpot, Slack, Google Calendar, Microsoft Teams, Zoho CRM, Trello, Asana, QuickBooks, and Zendesk.
Pros and Cons
Pros:
- Customizable reporting features
- Comprehensive workflow automation
- Real-time tracking of field operations
Cons:
- Limited offline capabilities
- Steep learning curve for new users
Learn more about Salesproxy:
Other Highrise Alternatives
Below is a list of additional Highrise alternatives that I shortlisted. While they didn’t make the top 10, they’re still valuable and worth further research.
- 11CopperBest for Google Workspace integration
- 12ScoroBest for comprehensive work management
- 13KantataBest for professional services automation
- 14monday AI WorkspaceBest for project management integration
- 15MRPeasyBest for manufacturing resource planning
- 16Zoho CRMBest for customizable CRM solutions
- 17ConnecteamBest for managing remote teams
- 18PipedriveBest for visual sales pipeline management
- 19OdooBest for comprehensive business applications
- 20NutshellBest for small business sales automation
- 21ClickUpBest for task and project tracking
- 22OntraccrBest for construction project management
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How I Evaluate Highrise Alternatives
I split my evaluation into two layers: the core CRM table stakes a tool must nail—pipeline tracking, contact management, email sync—and the differentiators that separate a good fit from a great one.
Core Functionality (Table Stakes For This List)
When I'm selecting tools for my list, I rank each one on a scale from 0 (does not offer the functionality) to 5 (excels in this area) for each core functionality listed below. Then, I calculate the tool's total score into a percentage. Each tool needs to achieve a minimum total score of 75% to be considered for inclusion.
- Contact & Company Management: I check whether the CRM lets you link contacts to companies, log notes against records, and maintain a full interaction timeline per account.
- Pipeline & Deal Tracking: Visual deal boards with customizable stages matter here—I look at how each tool handles multiple pipelines, deal values, and stage progression.
- Task & Activity Management: Every CRM should tie tasks, calls, and meetings directly to contact and deal records so nothing falls through the cracks during handoffs.
- Email Integration & Tracking: I evaluate two-way sync with Gmail and Outlook, automatic email logging, and whether the tool tracks opens and clicks on sent messages.
- Reporting & Sales Analytics: Dashboards covering pipeline health, rep activity, and forecast accuracy are what I look for—prebuilt reports plus custom report builders are ideal.
- Workflow Automation & Integrations: I look at native integrations with tools like Mailchimp, Slack, and billing platforms, plus whether the CRM offers a workflow builder and open API.
Once I have a list of tools that meet this criteria, I consider what sets each platform apart.
Differentiating Factors (What Sets Vendors Apart)
Here's how I compare and contrast different vendors:
Standout Features
Sales sequences are a big differentiator—I look for multi-step cadences that combine emails, calls, and tasks into repeatable playbooks reps can actually follow. Revenue forecasting tools also matter, especially weighted pipeline models and quota tracking that give RevOps teams real visibility into what's likely to close. I also evaluate whether a CRM supports custom objects, since teams tracking renewals or partner deals need data models that go beyond standard contacts and companies.
Beyond Features
Migration path matters when you're leaving Highrise. I check whether a CRM offers native import tools that preserve contact history, notes, and custom fields—losing years of relationship data during a switch can set a team back months. Pricing transparency is another factor I evaluate closely, since many CRMs gate automation or reporting behind higher tiers. I also consider the integration ecosystem, looking at whether the platform connects to the marketing, billing, and support tools your RevOps stack already depends on.
Why Look for a Highrise Alternative?
Businesses who can no longer create a Highrise account aren’t the only users out there who may need to source an alternative solution. If you’re a current Highrise client, you may be interested in an alternative for the following reasons:
- Cost: Highrise may be too expensive for your budget, prompting a search for a more affordable alternative. Finding a cost-effective solution can help manage expenses without compromising on functionality.
- Features: Highrise might lack specific features that are crucial for your business operations. Turning to an alternative with the necessary capabilities can better support your unique needs and improve overall efficiency.
- Scalability: Highrise may not scale well with your growing business, limiting your potential for expansion. Opting for a more scalable solution ensures your software can grow alongside your business seamlessly.
- User Interface: Highrise's interface might not be user-friendly, causing frustration and inefficiency. Choosing an alternative with a more intuitive design can enhance user experience and productivity.
- Integration: Highrise may not integrate well with other tools you use, creating workflow disruptions. Selecting software with better integration capabilities can streamline operations and improve overall functionality.
As companies grow and evolve, finding a CRM solution that aligns with their specific needs and industry requirements becomes vital. A well-suited alternative can enhance efficiency, streamline operations, and support long-term business success.
Key Features of Highrise Alternatives
Here are some key features of Highrise that your alternative software should be able to replicate or improve upon in order to be a good fit.
- Contact Management: This is important for maintaining organized and easily accessible customer information, ensuring efficient communication and relationship management.
- Task Management: Effective task management helps teams stay on top of their responsibilities, enhancing productivity and accountability.
- Deal Tracking: This feature is vital for keeping sales efforts on track, allowing for better forecasting and strategy adjustments.
- Email Integration: Seamless email integration streamlines communication, reducing the need to switch between platforms and helping to maintain consistent interactions with clients.
- Notes and Comments: Detailed documentation of interactions ensures that all team members have access to important information, improving collaboration and client service.
- Custom Fields: Custom fields allow for the capture of unique data points, ensuring that the CRM can adapt to the specific needs of your business.
- Tags and Filters: Efficient organization through tags and filters helps users locate specific information swiftly, enhancing operational efficiency.
- Reporting and Analytics: In-depth reporting and analytics provide valuable insights into sales performance, helping to identify trends and areas for improvement.
- Group Inbox: A shared inbox ensures that leads are promptly addressed and managed, improving response times and customer service.
- Recurring Reminders: Recurring reminders help ensure regular and timely follow-ups, which are essential for nurturing leads and maintaining client relationships.
When seeking a Highrise alternative, it's important to consider key features such as intuitive contact management, strong communication tools, and seamless integration capabilities. By focusing on these essential features, businesses can find a solution that enhances productivity and effectively supports their customer relationship management needs.