Staying updated with the right CRM newsletters helps you cut through the noise, keep your finger on the pulse of trends, and learn practical tips to improve sales, marketing, and customer experience. Here’s where I think you’ll find the insights that matter most for busy RevOps professionals.
The 13 Best CRM Newsletters
Below are my summaries of the best CRM newsletters. My reviews offer a look at each newsletter's audience, frequency, cost, and more.
1. Salesforce Ben - Best for Salesforce platform news
- Audience: Salesforce admins, developers, consultants, and CRM professionals
- Frequency: Daily
- Cost: Free
Salesforce Ben is a go-to resource for the Salesforce ecosystem, founded by Ben McCarthy and written by a network of certified Salesforce professionals and MVPs. If you work in or around Salesforce—as an admin, developer, consultant, or architect—this is one I'd have in my inbox.
Why subscribe? The daily newsletter covers everything from platform updates and new feature releases to certification guidance and real-world implementation tips, all written by practitioners who actually use Salesforce day-to-day. What sets it apart is that the content isn't produced by a media company at arm's length—it comes from people deep in the ecosystem who understand the nuances of working with Salesforce as a CRM.
2. HubSpot Newsletters - Best for SMBs using HubSpot
- Audience: SMB marketers, sales, and RevOps professionals using HubSpot
- Frequency: Daily or weekly, depending on reader preference
- Cost: Free
HubSpot Newsletters is a suite of free newsletters run by HubSpot, covering business, marketing, sales, and AI for SMBs and scaling teams. The flagship, The Hustle—acquired by HubSpot in 2021—has grown into one of the most widely read daily business newsletters available.
Why subscribe? If your team runs on HubSpot, these newsletters give you a direct line to the thinking, trends, and tactics that shape the platform's ecosystem. The Science of Scaling is particularly useful for sales and RevOps readers, with data-backed playbooks on pipeline building and revenue growth. You can subscribe to one or all of them, which makes it easy to tailor what lands in your inbox to what your role actually needs.
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3. Salesforce 360 Highlights - Best for Salesforce news and updates
- Audience: Salesforce users, business leaders, and decision-makers across industries
- Frequency: Monthly
- Cost: Free
Salesforce 360 Highlights is a monthly newsletter run by Salesforce's editorial team, covering CRM strategy, AI and Agentforce updates, product innovation, and customer stories. It launched alongside the Salesforce 360 Blog rebrand in 2020 and is aimed at business leaders and professionals across the Salesforce ecosystem.
Why subscribe? If you're running revenue operations on Salesforce, this newsletter keeps you current on platform changes, AI capabilities, and CRM strategy without having to monitor the blog yourself. The content spans sales, marketing, service, and commerce, so it's genuinely useful whether you're a hands-on admin or a RevOps leader making platform decisions.
4. CRM Magazine's eWeekly - Best for CRM industry news and analysis
- Audience: CRM decision-makers and customer experience leaders
- Size: 60,000+ members
- Frequency: Twice a week
- Cost: Free
The CRM Magazine's eWeekly is the online home of CRM Magazine, published by Information Today, Inc., with an editorial team led by Leonard Klie covering CRM news, trends, and analysis for customer-facing professionals. It reaches over 60,000 subscribers twice a week through its CRM eWeekly newsletter.
Why subscribe? The newsletter covers the full spectrum of CRM—customer service, sales automation, marketing, analytics, and social CRM—making it a solid read if your role touches multiple parts of the revenue engine. I'd point you here specifically for its case studies and vendor-neutral analysis, which give you real-world context that platform-specific newsletters won't offer.
5. The GTMnow Newsletter - Best for B2B SaaS GTM strategies
- Audience: B2B SaaS founders, sales, marketing, and RevOps leaders
- Size: 59,000+ members
- Frequency: Weekly
- Cost: Free
The GTMnow Newsletter is a weekly publication from GTMfund—the VC firm behind the former Sales Hacker brand—now authored by Scott Barker and Sophie Buonassisi. It covers go-to-market strategy for B2B SaaS, pulling insights from founders, revenue leaders, and investors across the GTMfund network.
Why subscribe? If your CRM work sits at the intersection of sales strategy and revenue operations, this newsletter gives you a practitioner-level view of how high-growth SaaS companies build and scale their GTM motions. The content leans into real operator stories and VC-informed perspectives you won't find in most CRM-specific publications.
6. The Revenue Leadership Podcast Newsletter - Best for actionable B2B SaaS GTM insights
- Audience: B2B revenue leaders, founders, and sales directors
- Size: 4,000+ members
- Frequency: Weekly
- Cost: Free
The Revenue Leadership Podcast is a Pavilion production hosted by Kyle Norton, CRO of Owner.com, built around real conversations with working revenue operators. Its Substack delivers written episode content and frameworks to over 4,000 subscribers every week.
Why subscribe? What sets this apart from most CRM-adjacent newsletters is that the insights come directly from active practitioners—CROs and VPs of Sales who are in the trenches right now, not consultants or analysts theorizing from the sidelines. You'll get tactical frameworks on pipeline management, team structure, and revenue strategy that translate directly into how you configure and use your CRM.
7. Dialed-In by Close - Best for CRM tips and sales process playbooks
- Audience: Sales teams, founders, and small business CRM users
- Frequency: Weekly
- Cost: Free
Dialed-In is a weekly newsletter from Close, the CRM built for small and scaling inside sales teams. It delivers practical sales advice—covering everything from objection handling and cold outreach to AI-assisted workflows and deal management—every Monday.
Why subscribe? Because Close is a CRM vendor, the content is grounded in how sales actually works inside a CRM, not just abstract strategy. You'll get ready-to-use scripts, follow-up frameworks, and AI prompts you can apply directly to your pipeline process. It's one of the more immediately actionable newsletters on this list, especially if your team runs a high-velocity, inside sales motion.
8. Pipedrive Newsletter - Best for product updates and pipeline strategies
- Audience: Sales and marketing teams at small-to-midsize businesses
- Frequency: Weekly
- Cost: Free
The Pipedrive Newsletter is a weekly email from Pipedrive, one of the most widely used CRMs for small and mid-sized sales teams. It pulls from Pipedrive's blog to deliver practical sales and marketing content alongside the latest product updates.
Why subscribe? If you're a Pipedrive user, this is the most direct way to stay current on new features, workflow improvements, and platform changes that affect how you manage your pipeline day-to-day. Even if you're not a Pipedrive customer, the content covers CRM best practices, cold outreach tactics, and sales pipeline strategies that apply across most CRM setups.
9. The CRM Digest - Best for product news, customer stories, and expert CRM tips
- Audience: Zoho CRM users, admins, and sales operations professionals
- Frequency: Monthly
- Cost: Free
The CRM Digest is Zoho's monthly newsletter built specifically for Zoho CRM users who want to stay current on the platform. It covers product updates, upcoming events, customer success stories, and practical tips for getting more out of Zoho CRM.
Why subscribe? Each edition is structured around a theme, so the content feels cohesive rather than a loose collection of updates— that makes it easier to actually absorb and apply what you're reading. If you're managing or administering Zoho CRM for your team, this is the most direct way to catch feature releases and workflow improvements before they catch you off guard.
10. Sell to Win - Best for sales tips and growth ideas
- Audience: Sales and marketing professionals at small-to-midsize businesses
- Size: 30,000+ members
- Frequency: Monthly
- Cost: Free
Sell to Win is Nutshell's monthly newsletter for sales and marketing professionals who want actionable advice they can apply right away. It features contributions from sales experts and thought leaders alongside content from the Nutshell team, covering topics from prospecting to closing.
Why subscribe? What sets Sell to Win apart is the mix of voices—you get perspectives from external sales practitioners, not just Nutshell's internal team—which keeps the content from feeling like a product pitch. Each edition surfaces recently published blog posts and practical tips grounded in real sales scenarios, making it useful even if you're not a Nutshell CRM user.
11. CX Dive - Best for CX with CRM insights
- Audience: Customer experience leaders and customer service decision-makers
- Frequency: Daily
- Cost: Free
CX Dive is a daily newsletter from Industry Dive (now part of Informa TechTarget) covering customer experience news, trends, and analysis for CX leaders and customer service decision-makers. It's edited by Naomi Eide and sits within a broader network of industry-specific publications known for straightforward, reporting-driven content.
Why subscribe? If you work in CRM, the topics CX Dive covers—AI-driven personalization, customer data strategy, loyalty, and privacy—map directly to decisions you're likely making or influencing. It's not a CRM newsletter in the traditional sense, but it's worth reading because it gives you the customer-side context that makes CRM strategy sharper.
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12. RevOps Co-op Newsletter - Best for peer-driven RevOps and CRM insights
- Audience: Revenue operations professionals and CRM administrators in B2B companies
- Size: 19,000+ members
- Frequency: Weekly
- Cost: Free
RevOps Co-op is a community-driven newsletter run by a network of 19,000+ revenue operations professionals, covering best practices, lessons from the community, and upcoming events. It's built for RevOps practitioners—including the CRM admins and sales ops professionals who are often the ones actually running and optimizing CRM systems day-to-day.
Why subscribe? What sets this apart from most CRM newsletters is that the content comes from practitioners in the trenches, not vendors or publishers—so the advice tends to be more grounded in real operational challenges. You'll get a mix of process tips, community-sourced lessons, and access to a course catalog that goes deeper than a typical newsletter.
13. Funnel Frontier - Best for CRM news and vendor updates
- Audience: CRM buyers, sales, marketing, and customer support professionals
- Frequency: Weekly
- Cost: Free
Funnel Frontier is a weekly newsletter from CRM.org—a publication dedicated entirely to CRM software—delivering vendor news, product updates, and industry developments in a snappy, editorial format. It's built for anyone who buys, uses, or follows CRM tools and wants a fast read on what's happening across the space.
Why subscribe? What sets Funnel Frontier apart is its editorial voice—it's news-driven yet opinionated, making it more engaging than a straight vendor update feed. Each issue covers topics such as AI agent rollouts, major platform updates from Salesforce, Zendesk, and HubSpot, and broader market moves like layoffs and acquisitions.
What’s Next?
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